Privacy Notice
The privacy and security of your personal information is very important to the Sustainable Healthcare Coalition. This notice explains how and why the Sustainable Healthcare Coalition uses your personal data and explains your privacy rights under data protection law. For the purposes of data protection law, the Sustainable Healthcare Coalition is the “data controller”.
We review our privacy practices on an ongoing basis, and as such we may change this privacy policy from time to time. If we make any significant, material changes, we will provide clear notice of the update on the homepage of our website. Please check this policy frequently to ensure that you are familiar with it. It is also important that the personal data that we hold about you is accurate and current. Please keep us informed if any of your personal data changes during your relationship with us.
The type of personal information we collect
• We currently collect and process the following information:
• Your full name, including your title;
• Your employer and position held;
• Your contact information, including telephone number, email address and postal address;
• Contact, feedback and survey responses;
• Communication preferences;
• Technical information, including the internet protocol (IP) address used to connect your computer to the internet, your browser type and version, as well as browser plug-in type and versions, operating system and platform and if you access our website via your mobile;
• Information about your website visit, including but not limited to the clicks used to navigate to, through and from our website (including date and time), items that you viewed or searched for, page response times, download errors, length of visit to certain pages, page interaction information (such as but not limited to scrolling, clicks and mouse-overs), methods used to browse away from the page, any phone number used to contact us;
• The terms that you use to search our website.
How we get the personal information
Most of the personal information we process is provided to us directly by you for one of the following reasons:
• To register for a Sustainable Healthcare Coalition event
• To ask a question or provide feedback from our website contact page
• Subscribing to receive newsletters or updates
• Corresponding with us (in any form)
We also receive personal information about you indirectly from third parties and public sources, including public websites, such as LinkedIn and literature searches.
Our websites and products and services are not intended for children and we do not knowingly collect data relating to children.
Third-party links
Our websites may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.
When you leave our website, we encourage you to read the privacy notice of any website you visit, for example to see how they use your information and to find out how to opt out, or delete, such information.
How we use your personal data
Your personal data will be saved in the Sustainable Healthcare Coalition’s contacts database and may be viewed by Sustainable Healthcare Coalition employees, contractors and representatives.
We will only use your personal data on relevant lawful grounds as set out in the Data Protection Act 2018, such as for performance of a contract with you, to comply with our legal obligations, where you have given us your consent and in pursuit of our legitimate interests. We explain how we rely on these lawful grounds below.
Personal data provided to the Sustainable Healthcare Coalition will only be used for the purpose or purposes outlined in this privacy policy or in any privacy notice sent to you and in accordance with any preferences that you express. If asked by any police, regulatory or government authority we may need to provide your personal data to these agencies.
The Sustainable Healthcare Coalition does not sell your personal data and we only share it with the organisations that we work with when necessary.
The main uses of your personal data are set out below, as well as the legal basis that we rely on for this processing.
Marketing communications
We would like to use your details to keep in touch about things that matter to you and your organisation.
If you choose to hear from us, we may send you information about activities that may be of interest to you. This might be about our work, government or industry initiatives, events, membership or other matters.
We will only send these to you if you agree to receive them. If you choose to receive this information, you can change your mind at any time. In all communications you will be provided with a link to unsubscribe from all communications.
If you choose not to receive these communications, you may not hear about events or other work that we do that may be of interest to you.
Research and surveys
The Sustainable Healthcare Coalition may use surveys or direct research to assist obtaining feedback on technical questions as well as different initiatives and projects. We may send surveys and research questions by email. Participating in this research is optional.
When we contact you for this purpose, we use your identity and contact information. We consider that using your personal data for this purpose is necessary for our legitimate interests for the purpose of providing services to our members, to allow us to serve the wider purpose of facilitating collaboration within the healthcare environment and the exchange of knowledge, best practice, and understanding.
To register you as a representative of a member company
If you are the nominated representative of your company we will use your identity, career and contact information in order to contact you in relation to your company’s membership of the Sustainable Healthcare Coalition. We consider that using your personal data for this purpose is necessary for our legitimate interests in order that we can operate our relationship with your company effectively.
To engage with you as part of an expert network, for a particular project or for the Sustainable Healthcare Coalition’s strategic objectives
If you decide to participate in any expert network or working group that is convened by the Sustainable Healthcare Coalition, we will use your identity, career and contact information for the purpose of engaging with you and for exchanging information with you about the network or group’s activities. We consider that using your personal data for this purpose is necessary for our legitimate interests in order that we can engage with you for the purpose of gathering expert analysis in relation to projects and activities and to deliver content that is relevant to your organisation.
We will use your identity and career and contact information to meet our strategic objectives. We consider that this is necessary for our legitimate interests in order to manage relationships and effective communication with government, healthcare professionals, patients and the general public.
To respond to feedback or questions raised through the Sustainable Healthcare Coalition’s websites
When you contact the Sustainable Healthcare Coalition using the Get In Touch form on our websites, your contact information will be retained by the Sustainable Healthcare Coalition. We consider that this is necessary for our legitimate interests in order that we can communicate with you in relation to the matter raised by you and track our response to you.
To manage our relationship with you as a supplier
We will use your identity and contact information for the purpose of performance of the contract between your company and the Sustainable Healthcare Coalition.
Disclosures of your personal data
If asked by any police, regulatory or government authority we may need to provide your personal data to these agencies in order to comply with our legal obligations and to pursue our legitimate interests in engaging with and responding to governmental, regulatory and public bodies.
Other than set out in this Privacy Notice and any other notice that may be delivered to you, the Sustainable Healthcare Coalition does not sell or transfer personal data to third parties.
We may transfer your personal data to countries outside the European Economic Area (EEA). This may include circumstances where we use service providers who are based outside the EEA or who use “cloud” infrastructure which means that their servers could be based overseas. We understand our obligation to protect your personal data and consider carefully the appropriateness of these services.
How we store your personal information
Your information is securely stored.
The Sustainable Healthcare Coalition has put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents and contractors and representatives who have a business need to know it. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. We have procedures in place to deal with any suspected personal data breach and will notify you and the relevant regulatory authority of a breach where we are legally required to do so.
The Sustainable Healthcare Coalition will only retain your personal data for so long as is necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, contractual or reporting requirements.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us using the contact details below if you wish to make a request about your data.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us using the contact details below.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
Our contact details
If you have any questions about this policy or any data we may hold about you, please contact: Keith Moore, phone number +44 (0)7584 142647, e-mail: Keith@shcoalition.org
Version history
This policy was first published on: 23 October 2019
Last reviewed and revised on: 14 February 2024
